Scrum Isn’t the Goal.
Empowered Teams Are.

This isn’t just another class on Scrum—it’s your first step toward becoming the leader your teams desperately need.

🔥 You’re Not Just Getting Certified. You’re Getting Equipped.

Most Scrum training teaches the rules.

We teach you how to lead.

In this immersive Certified ScrumMaster® course, you’ll do more than memorize the framework—you’ll learn how to:

  • Remove obstacles without overstepping

  • Guide teams without micromanaging

  • Protect flow, autonomy, and purpose

  • Lead with clarity—even in chaos

You’ll walk away with tools that actually work—and the confidence to use them.

What People Are Saying On Trustpilot

  • Excellent instructor and excellent course.  Thank you for teaching the components to Scrum and introducing how to effectively use this framework.

  • I think it was well taught and thought out.  Great material; really enjoyed Jim's ability to teach and get the material across. 

  • Jim was a great communicator and resource for all of the trainees. I appreciated the fact that he shared his experiences and was willing to offer personalized advice to our company based on the Agile and Scrum principles.

  • Jim was a Great instructor. Really liked the way he made the key points and added in examples from his vast experience. The examples really add to my understanding.  

  • Jim’s a great instructor. Would highly recommend any class he’s teaching. 

  • CSM was Perfect!

    Jim is very expert Agile trainer. He took his time to answer all our questions and explained each Scrum Master course topic in very detail with examples.

  • Jim did a great job explaining the parts the agile / scrum framework , and what the [Scrum Master] does in the scrum team.

  • Jim did a great job covering the material and I plan on using him for future classes.

  • A lot of information was reviewed in a short period of time yet it was taught in an engaging manner with identifying examples.

  • Jim used real world experiences.  He taught me, the scrum team and the responsibilities of each.  Also, he taught me new facilitation methods.

  • Easy to understand, was willing to explain different ways to ensure understanding

  • The CSM class was insightful and provided me with the necessary foundation and curiosity to want to continue my training. Jim Schiel provides an excellent learning environment!

  • I started the class reluctantly, it was required by my job.  By the first break, I had dropped all my silent objections.  I had become a believer in less than 90 minutes! 

  • Working as a team and collaboratively somehow sounds different when [Jim] describes it.  It sounds like something that can actually work. 

  • The course was thorough and excellent and the instructor Jim is top notch! Thank you!

    Was quite impressed with how laid back the class was, not to mention Jim's very articulate presentation and explanation of each module.

  • Jim engaged the participants for some real life company examples and recommended approaches to different challenges. Each section of the 2 day course was clearly explained and discussed and made for an easy understanding of each concept and  role descriptions.

  • This was a super useful course! I now fully understand the philosophy, workflow, and actual working tips that go along with Scrum.

  • This was a super useful course! I now fully understand the philosophy, workflow, and actual working tips that go along with Scrum.

  • Jim was awesome, he was entertaining and witty. He was able to relate the material in terms that the entire audience could easily relate to and apply on the regular.

  • Jim is very knowledgeable on the subject, which made it so much better when the instructor actually knows and lives the material rather than just a full-time instructor. [He does] this full time, ...keeps [his] skills fresh and up to date, versus someone who is just trained to instruct the material but doesn't actually use and apply it daily.

  • I don’t think I can overstate just how important Jim's field experience in Scrum for as long as he has for as many different projects as he has, translates in his ability to relate the material to just about anyone for about any function.

  • Jim Schiel is an amazing tutor who provided a one-of-a kind learning experience.

  • This training was fantastic. Jim is a very dedicated teacher who truly believes in what he teaches and shares his knowledge with great dedication. 

  • It turns out Jim learned at the feet of the masters, which I guess means we are only one level removed from learning directly from the people who invented scrum and agile development.  I see how it became a worldwide movement.  It comes from the vision of the people who really practice it.

💡 Powered by the Scrum Mastery Empowerment System (SMES)

This course is built on Artisan Agility’s proprietary Scrum Mastery Empowerment System (SMES)—a structured path to real-world influence.

🚀 The SMES framework includes:

  • EMBED → Build trust, transparency, and psychological safety

  • ENABLE → Foster team autonomy and flow

  • OPTIMIZE → Eliminate friction, waste, and confusion

  • AMPLIFY → Align leadership and systems for scale

  • ELEVATE → Grow into a servant leader who drives lasting change

You’re not just learning Scrum.

You’re becoming the person who makes Scrum actually work.

Learn More About SMES

🧠 What You’ll Learn

  • The core elements of the Scrum framework

  • How to support Developers, Product Owners, and Stakeholders

  • Real techniques for team motivation, engagement, and performance

  • How to spot and solve the hidden causes of delivery chaos

  • The art of facilitation, communication, and influence

🎯 Who This Course is For

  • New Scrum Masters who want a solid foundation

  • Product team leaders shifting into Agile roles

  • Project managers making the leap from control to enablement

  • Anyone tired of “Scrum theater” and ready for real agility

🎓 What You Get

  • 16 hours of live, high-engagement training

  • Your Scrum Alliance® Certified ScrumMaster® designation (CSM)

  • A 2-year Scrum Alliance membership

  • A digital toolkit of SMES-based resources

  • A class experience you’ll actually remember—and use

✅ Ready to Become a Real ScrumMaster?

This is your first step toward leadership, not just certification

🎯 Learn More About SMES

  • This course isn’t a lecture—it’s a hands-on leadership upgrade.

    Each session blends practical tools, expert insight, and real challenges from the field.

    🧭 Day 1 — Lead the Team

    Focus: EMBED + ENABLE

    • Clarify your role as a servant leader and system-level enabler

    • Build trust, transparency, and true team autonomy

    • Lay the foundation for real Scrum—not just ceremonies

    • Learn the core principles of the Scrum Mastery Empowerment System (SMES)

    🚀 Day 2 — Lead the Delivery

    Focus: OPTIMIZE + AMPLIFY + ELEVATE

    • Remove friction and blockers with purpose and clarity

    • Guide your team toward continuous improvement and self-management

    • Amplify your influence across roles and departments

    • Build your personal leadership game plan

    📌 Includes discussion, real-world simulations, and interactive group exercises.

    🕒 Offered as a two-day, live experience—remote or in-person.

  • We know this might be surprising, but we don’t offer group discounts—and here’s why:

    At Artisan Agility, our classes aren’t about filling seats. They’re about developing transformational leaders who will make a real difference in their teams and organizations.

    Every student gets:

    • Direct access to the instructor

    • Personalized coaching and feedback

    • Space to contribute, challenge, and grow

    Discounting that experience—just because more people are in the room—would dilute the depth and attention that make our training so effective.

    If you’re investing in a group, you’re investing in culture change—and we’ll give every person in that room 100%.

    No shortcuts. No bulk pricing. Just meaningful growth.

  • Duration

    The CSM experience spans two high-impact days in both in-person and remote classes.

    This isn’t training you sit through. It’s training that moves you forward.

    👉 For full timing details, check the Agenda tab above.

    What You Receive

    • 2 days of live, professional training

    • Our risk-free guarantees that you will get your money’s worth from the course

    • A student handbook packed with more information than we can cover during the class, with plenty of room for notes

    • Lifetime access to the online version of the materials, including notifications whenever updates are made

    • 2-year membership with the Scrum Alliance

    • Discounted access to all future Artisan training events

    • You WILL pass the CSM exam – even though the class includes two free attempts at the CSM exam, if you don’t pass on your first two attempts, we’ll coach you and cover the cost of additional test attempts until you pass. We confidently make this guarantee because no one has ever needed to take us up on this guarantee!

    • Satisfaction is guaranteed. If, for any reason, you are dissatisfied with the class by the lunch break on the first day, let us know, and we’ll refund your class fees. No questions will be asked.

  • None. But we do recommend some up-front reading in order to make your time in the class more valuable.

  • 1. What is the Certified Scrum Master (CSM) certification?

    The Certified Scrum Master (CSM) certification is an internationally recognized credential from Scrum Alliance that validates your understanding of Scrum principles, Agile methodologies, and your ability to lead Scrum teams effectively.

    2. Who should take this course?

    This course is ideal for:

    • New and aspiring Scrum Masters

    • Project managers transitioning to Agile

    • Team leads, product owners, and stakeholders working with Scrum teams

    • Developers, testers, and anyone interested in Agile and Scrum

    3. Do I need prior Scrum or Agile experience?

    No prior experience is required! This course is designed for beginners and experienced professionals alike. However, familiarity with Agile concepts can be helpful.

    4. How is the class delivered?

    Artisan Agility offers the CSM class in live, instructor-led sessions that are highly interactive. Sessions may be conducted:

    • In-person at specified locations

    • Live online via Zoom or another virtual platform

    5. What is the duration of the course?

    The CSM course typically runs two full days (or four half-days in an online format). Class times will be specified when you register.

    6. What materials will I receive?

    You will receive:

    • A comprehensive digital workbook

    • Templates and tools to apply Scrum in real-world scenarios

    • Access to exclusive Artisan Agility resources

    • Study guides to help prepare for the certification exam

    7. Is attendance mandatory?

    Yes. To qualify for the CSM certification, you must attend all required class sessions and actively participate in exercises.

    8. How do I take the CSM exam?

    After completing the course, you will receive a link from Scrum Alliance to take the CSM exam online. The exam consists of 50 multiple-choice questions, and you must score 74% (37/50 correct) or higher to pass.

    9. What happens if I fail the exam?

    You get two free attempts to pass the exam within 90 days of completing the course. If you need additional attempts, Scrum Alliance may charge a small retake fee.

    10. When will I receive my certification?

    Upon passing the exam, you will receive your Certified Scrum Master (CSM) certificate from Scrum Alliance. You will also receive a two-year membership with Scrum Alliance.

    11. Do I need to renew my certification?

    Yes, the CSM certification is valid for two years. To renew, you must:

    • Earn 20 Scrum Education Units (SEUs)

    • Pay a renewal fee ($100) to Scrum Alliance.

    12. What can I do with my CSM certification?

    With a CSM certification, you can:

    • Work as a Scrum Master in Agile teams

    • Enhance your leadership skills for Agile environments

    • Increase job opportunities and salary potential

    • Continue your Agile journey with Advanced CSM (A-CSM) or other certifications

    13. Does this certification guarantee me a job as a Scrum Master?

    While certification enhances your resume, landing a Scrum Master role depends on experience, skills, and practical application of Agile principles. Artisan Agility provides real-world exercises to help you gain practical skills.

    14. What are my next steps after getting certified?

    After earning your CSM, you can:

    • Join Scrum Alliance’s community and network with other Scrum Masters

    • Participate in meetups, webinars, and Agile coaching programs

    • Pursue Advanced CSM (A-CSM), Certified Scrum Professional (CSP-SM), or Product Owner certifications.

    15. How much does the course cost?

    The pricing varies based on location and format. Please check the Artisan Agility website or contact us for current pricing and discounts.

    16. Do you offer group discounts?

    Yes! We provide discounts for teams or groups registering together. Contact us for details.

    17. What is the refund or cancellation policy?

    • Full refunds are available if canceled at least 10 days before the class.

    • Cancellations within 10 days may receive a credit for future training.

    • No-shows are not eligible for refunds or rescheduling.

    18. Do I get post-class support?

    Yes! Artisan Agility provides:

    • Post-class coaching and follow-up sessions

    • Access to exclusive Slack or LinkedIn communities

    • A network of Scrum practitioners and Agile mentors

    19. How can I contact Artisan Agility for more information?

    You can reach out via:

    • Website: artisanagility.com

    • Email: contactus@artisanagility.com